GCP – Build, deploy, and promote AI agents through Google Cloud’s AI agent ecosystem

We’ve seen a sharp rise in demand from enterprises that want to use AI agents to automate complex tasks, personalize customer experiences, and increase operational efficiency. Today, we’re announcing a Google Cloud AI agent ecosystem program to help partners build and co-innovate AI agents with technical and go-to-market resources from Google Cloud. We’re also launching AI Agent Space, a new category in our Google Cloud Marketplace for customers to easily find and deploy partner-built AI agents. 

Through this program, we’ll provide product support, marketing amplification, and co-selling opportunities to help our services and ISV partners bring these solutions to market faster, reach more customers, and grow their AI agent businesses. Our goal is to provide customers with a rich ecosystem of solutions that sit on top of our world-class infrastructure and offer the choice and optionality needed to tailor AI for their businesses and maximize value from AI investments.

New resources for partners building AI Agents

To increase the development and adoption of AI agents, we’re focusing on supporting partners in three key areas:

• Accelerated agent development: We’ll provide partners with direct access to Google Cloud’s product and engineering teams for guidance and optimization of their AI agents. Partners will also receive early access to our latest AI technologies, technical enablement and best practices, and dedicated support for bringing their solutions to market quickly via Google Cloud Marketplace.
• Go-to-market success: New go-to-market programs and co-selling opportunities specifically designed for AI agent solutions will help partners more effectively promote their offerings and drive adoption across a wider range of customers.
• Increased customer visibility: We will highlight the innovative work of our partners through targeted marketing resources, blogs, and dedicated events, which will increase visibility of partner-built AI agents and help them stand out in our growing AI ecosystem.

Offerings from services partners

We’ve seen significant momentum from services partners who have used Google Cloud’s technology to help customers successfully build and deploy AI agents. Through this program, our services partners will make their AI agents available to even more customers, including on AI Agent Space in the future. Here are some of their innovative agent solutions:

• Accenture is transforming customer support at a major retailer by offering convenient self-service options through virtual assistants, enhancing the overall customer experience.
• Bain supports SEB’s wealth management division with an AI agent that enhances end-customer conversations with suggested responses and generates call summaries that help increase efficiency by 15%.  
• BCG provides a CRM-optimization tool to improve the effectiveness and impact of insurance advisors. 
• Capgemini optimizes the ecommerce experience by helping retailers accept customer orders through new revenue channels and to accelerate the order-to-cash process for digital stores.
• Cognizant helps legal teams draft contracts, assigning risk scores and recommendations for how to optimize operational impact.  
• Deloitte offers a “Care Finder” agent as part of its Agent Fleet, helping care seekers find in-network providers often in less than a minute — significantly faster than the average call time of 5-8 minutes.
• HCLTech helps predict and eliminate different types of defects on manufacturing products with its manufacturing quality agent, Insight.
• Infosys optimizes digital marketplaces for a leading consumer brand manufacturer, providing actionable insights on inventory planning, promotions, and product descriptions. 
• PwC uses AI agent technology to help oncology clinics streamline administrative work so that doctors can optimize their time with patients.
• TCS helps build persona-based AI agents contextualized with enterprise knowledge to accelerate software development.
• Wipro supports a national healthcare provider in using agent technology to develop and adjust contracts, streamlining a complex and time-consuming task while improving accuracy. 

Partners have already given us positive feedback about the support we’ve provided to more effectively scale their agent solutions, including Datatonic, Kyndryl, Quantiphi, and Slalom who plan to bring new agents to market soon. Here’s what partners had to say:

• “Leaders who prioritize and invest in agentic architecture will be at the forefront of their industries, driving future growth with generative AI. For example, Accenture’s marketing team is using autonomous agents to streamline campaign creation and execution, reducing manual steps by 25-35%, saving 6% in costs, and speeding up time-to-market by 25-55%.” – Scott Alfieri, Global Lead, Google Business Group, Accenture
• “BCG continues to see strong business value partnering with Google Cloud to deliver gen AI transformations for our joint clients across industries. Google Cloud’s support for a robust ecosystem of AI agents demonstrates its commitment to innovation and democratization of AI.” – Val Elbert, Managing Director and Senior Partner, BCG
• “By partnering with Google Cloud, we are building AI agents that transform customer experiences and bring efficiency to business processes. Google Cloud’s Agent Marketplace empowers Capgemini to continue developing and deploying innovative AI agents, leveraging our deep understanding of our customers.” – Fernando Alvarez, Chief Strategy and Development Officer and Group Executive Board Member, Capgemini
• “Deloitte has helped some of its largest clients improve how they operate with AI agents built with Google Cloud’s technology. As agentic AI takes off, this initiative can enhance our agent-building and distribution capabilities, thus enabling us to accelerate our clients’ time to business value with AI solutions.” – Gopal Srinivasan, Alphabet Google Alliance Generative AI Leader, Deloitte Consulting LLP

Offerings from ISV partners

Our ISV partners are leveraging the power of Google Cloud’s AI technology, including Vertex AI and Gemini models, to develop cutting-edge AI agent solutions. Many have already made their offerings available on Google Cloud Marketplace, and we’re thrilled that they will be expanding their reach through AI Agent Space to make it even easier for customers to deploy and benefit from these innovative AI agents. 

Here are some examples of their agent capabilities: 

• Bud Financial uses its “Financial LLM” to provide personalized answers to customer queries and supports automation of banking tasks such as moving money between accounts to avoid overdrafts.
• Dun & Bradstreet uses its Hoovers SmartSearch AI to help customers quickly build targeted lists of companies and contacts matching specific criteria such as location, industry, and company size, making it easier to identify and action targeted opportunities.
• Elastic helps SREs and SecOps interpret log messages and errors, optimize code, write reports, and even identify and execute a runbook. 
• Exabeam enhances cybersecurity with natural language search, visualization, and investigation acceleration, automating threat explanations and next steps for multi-terabyte datasets.
• FullStory integrates its real-time data capture with Google Cloud’s AI to create context-aware conversational agents, enabling faster data discovery and analysis of web and mobile interactions and more intelligent AI responses.
• GrowthLoop gives marketers tools that automate audience building, suggest optimal targeting, and create custom attributes, optimizing the power of BigQuery data.
• OpenText enables users to quickly find fast, accurate answers to inquiries that span a broad set of business domains, such as DevOps, customer service, and content management. 
• Quantum Metric uses its Felix AI agent to help customer service associates quickly summarize and identify important takeaways from consumer engagements, with reporting metrics that help businesses enhance inquiry resolutions. 
• Sprinklr offers multiple AI agents that can help businesses improve decision-making, resolve service queries, and handle complex tasks end-to-end. 
• Teradata helps analyze, categorize, and summarize customer inquiries or complaints by using multimodal capabilities that process text and voice data, identifying key trends and actionable insights to enhance customer loyalty.
• ThoughtSpot uses its Spotter agent to empower customers with autonomous analytics capabilities and a natural-language chat interface that brings deep data analysis and contextual reasoning to any user. 
• Typeface enables users to automate marketing workloads and across teams with its Arc Agent, which supports marketers with campaign performance, creative content creation updates, and audience optimization. 
• UKG enhances the workplace experience with Bryte AI, a conversational agent that enables HR administrators and people managers to request information about company policies, business insights, and more. 

ISV partners are successfully using our AI to enhance their agent solutions, which they expect to grow through our ecosystem. Here’s what they had to say: 

• “Dun & Bradstreet built Hoovers SmartSearch AI with Google’s AI to revolutionize sales prospecting by instantly generating targeted lists of companies and contacts. Through this innovative initiative, customer adoption of our AI agent will be accelerated to help users effortlessly identify ideal customers and accelerate revenue growth.” – Michael Manos, Chief Technology Officer, Dun & Bradstreet 
• “Elastic AI Assistant uses Vertex AI and Gemini models to empower SREs and SecOps teams to build intelligent agents that interpret log messages, optimize code, automate reports, and even generate runbooks. This is the future of agentic architecture, and it’s available now in partnership with Google Cloud.” – Ken Exner, CPO, Elastic 
• “By leveraging Google’s advanced AI capabilities, ThoughtSpot Spotter delivers an autonomous analytics agent that empowers users to extract valuable insights from their data through natural language interactions. We’re excited to scale our AI agent to even more customers in partnership with Google Cloud.” – Sumeet Arora, Chief Development Officer, ThoughtSpot
• “UKG leverages Vertex AI to power UKG Bryte AI, a gen AI sidekick for UKG’s Pro and Ready HCM solutions. Bryte AI is built on UKG’s proprietary people, culture, and work data to enhance insights and decision-making, and to enable more conversational AI experiences” – Venkat Ramamurthy, Head of Product, AI, and Data, UKG

We’re pleased by how quickly partners have built AI agents to help customers improve their businesses. Additional partners with powerful AI agent capabilities available through Google Cloud include AUI.io, Automation Anywhere, Big SUR AI, BigCommerce, DataStax, Decagon.ai, Dialpad, Elastic, ema.co, Livex.ai, Lyzr.ai, Mojix, Moveo.ai, Regnology, Tamr, Tektonic AI, Vijil, VMware, Wisdom AI, and Zeotap. 

Joining AI Agent Space

AI Agent Space is available today with solutions from select partners, and we plan to add hundreds of additional AI agents over the coming months. Partners interested in learning more can visit Google Cloud Marketplace to start listing AI agent solutions, and they can apply to the program here or reach out to their partner representative to explore additional collaboration opportunities.  

We’re dedicated to empowering our partners with the tools, resources, and support they need to build and deploy successful AI agents. We’re excited to see the transformative solutions they create and the positive impact they’ll have on customers in the coming year.