You can now use AWS PrivateLink to privately access Amazon Connect Cases from your Amazon Virtual Private Cloud (Amazon VPC) without using public IPs, and without requiring the public internet. Read More for the details.

Amazon Kinesis Data Analytics makes it easier to transform and analyze streaming data in real time with Apache Flink. Apache Flink is an open source framework and engine for processing data streams. Amazon Kinesis Data Analytics reduces the complexity of building and managing Apache Flink applications. Amazon Kinesis Data Analytics for Apache Flink integrates with […]

You can now learn to use Amazon Detective with a new self-paced workshop in AWS Workshop Studio. AWS Workshop Studio is a collection of self-paced tutorials designed to teach practical skills and techniques to solve business problems. Amazon Detective Workshop is designed to teach you how to use the primary features of Detective through a […]

Amazon OpenSearch Service now lets you schedule service software and auto-tune updates during off-peak hours, helping you plan deployments to your domain better. In addition, with improved notifications through EventBridge events, and notifications on the OpenSearch Service console, you have better visibility of scheduled updates, when the updates start, and complete. Read More for the […]

Amazon Connect Cases can now be used by Amazon Connect customers in the Europe (Frankfurt), Asia Pacific (Singapore), Asia Pacific (Sydney), Canada (Central), and Europe (London) AWS regions. Read More for the details.

AWS App Runner now adds service level metrics for CPU utilization, Compute Memory utilization, and the total number of concurrent requests served by the App Runner service in the App Runner console and Amazon CloudWatch. App Runner makes it easier for developers to quickly deploy containerized web applications and APIs to the cloud, at scale, […]

Amazon Connect now provides the ability for contact center administrators to apply granular access permissions to real-time metrics available in the Amazon Connect UI using resource tagging and tag-based access controls. This new capability enables customers to define who is able to see real-time metrics for specific users, queues, and routing profiles. For example, you […]

AWS Incident Detection and Response now supports ingestion of events from New Relic via Amazon EventBridge. AWS Incident Detection and Response offers AWS Enterprise Support customers proactive monitoring and incident management for their selected workloads to help improve operations, increase workload resiliency, and accelerate recovery from critical incidents. Now when your New Relic Workflow creates […]