Amazon CloudFront now supports the removal of response headers using response header policies, giving customers a native capability to remove specified headers served from CloudFront. This new capability, along with the existing ability to add and override headers, provides comprehensive flexibility for customers to customize response headers. Read More for the details.

Today, the Matter PKI Compliance Customer Guide for AWS Private Certificate Authority (AWS Private CA) is avaliable on AWS Artifact. This Guide provides information about how you can use AWS Private CA to help you create and operate Matter-compliant Certificate Authorities (CAs). Matter is a new smart home connectivity standard, governed by the Connectivity Standard […]

Amazon Connect has expanded to support inbound telephone numbers across 6 additional countries, Iceland, Brunei and Serbia from the Europe (London) and Europe (Frankfurt) regions and Guatemala, Nicaragua and Bolivia from the US East (N. Virginia) and US West (Oregon) regions. With the ability to reach customers across the the globe with Amazon Connect, you […]

Amazon Connect has expanded to support inbound telephone numbers and national calling across the Caribbean in the US East (N. Virginia) and US West (Oregon) regions. With the ability to reach customers across the Caribbean added to Amazon Connect, you can now support inbound calls to more than 78 countries globally. Read More for the […]

Amazon Connect has reduced outbound dialing rates to the Caribbean by 21% on average in the US East (N. Virginia) and US West (Oregon) regions. This includes 76% to the Bahamas, 60% to the Cayman Islands, and 56% to Jamaica. Read More for the details.

Starting today, AWS Network Firewall provides a status message about the current state of each firewall endpoint. This further simplifies troubleshooting firewall endpoint failures by displaying an error message describing the reason for a firewall endpoint failure and reduces mean time to recovery by providing steps to recover the firewall endpoint. Read More for the […]

Amazon Connect Wisdom now enables agents to receive knowledge recommendations from PDF & Word documents. Companies that store knowledge articles in PDF and Word formats no longer need to convert them to HTML or text formats to use them with Wisdom. Wisdom analyzes contact center calls in real-time and proactively delivers agents the information they […]

Amazon Connect Chat now allows agents and customers to receive message delivered and read receipts after they send a chat message. Message receipts are useful as they provide confirmation that the message has been successfully delivered and read by the recipient.  Read More for the details.

Amazon Translate is a neural machine translation service that delivers fast, high-quality, affordable, and customizable language translation. Customers use TranslateText API for real time text string translations to support use cases like chat translation. Earlier, the TranslateText API had a size limit of 5,000 bytes for translation requests. Starting today, customers can now use the […]

Amazon Relational Database Service (Amazon RDS) Custom for SQL Server now supports creating database instances from a Custom Engine Version (CEV). Customers can use CEV to build a golden image from an Amazon Machine Image (AMI) with the required Windows operating system (OS) and database customizations, such as custom drivers or third-party software. They can […]