Amazon Connect now provides new editing and accessibility enhancements for the drag-and-drop flow designer making it easier to build customer service experiences. These enhancements include keyboard navigation, auto arranging of blocks, screen reader support, and improved support for high zoom on browsers. Additionally, when editing a flow block in configuration side panel on the flow […]

Amazon Aurora PostgreSQL-Compatible Edition now supports a maximum storage limit of 256 TiB, doubling the previous limit of 128 TiB. This enhancement allows customers to store and manage even larger datasets within a single Aurora database cluster simplifying data management for large-scale applications and supporting the growing data needs of modern applications. Customers only pay […]

Amazon Connect now provides APIs that allow you to delete cases, case comments, undo contact associations, and remove service level agreements (SLAs) from cases. These new capabilities enable you to programmatically remove sensitive customer information from cases or delete cases upon a customer’s request. Amazon Connect Cases is available in the following AWS regions: US […]

Amazon S3 Express One Zone, a high performance S3 storage class, now supports tags for cost allocation and attribute-based access control (ABAC). You can add tags to S3 directory buckets to track and organize AWS costs using AWS Billing and Cost Management. Additionally, with ABAC support, you can extend your tag-based access control to new […]

Today, we are releasing two capabilities in Amazon Nova Canvas: virtual try-on and style options. These features enhance AI-powered image generation, enabling more engaging and customized visual content. With virtual try-on integrated into Amazon Nova Canvas, you can now create immersive shopping experiences by visualizing products in context. Whether it’s seeing clothing naturally draped on […]

Amazon QuickSight Enterprise Edition customers can now load up to 2 billion rows of data into Super-fast Parallel In-memory Calculation Engine (SPICE) datasets. This improvement doubles previous capacity of 1 billion rows without slowing ingestion speed or query performance, enabling customers to explore business data over longer time periods or more categories to discover new […]

AWS Site-to-Site VPN is extending three new capabilities, including AWS Secrets Manager integration, for enhanced security and ease of configuration in AWS GovCloud (US) Regions and AWS Europe (Milan) Region. AWS Secrets Manager Integration: With the AWS Secrets Manager integration, when customers store their pre-shared keys (PSKs) in Secrets Manager, VPN connection API responses will […]

Today, AWS announces the general availability of Neuron 2.24, delivering new features and performance improvements for customers building and deploying deep learning models on AWS Inferentia and Trainium-based instances. Neuron 2.24 introduces support for PyTorch 2.7, enhanced inference capabilities, and expanded compatibility with popular machine learning frameworks. These updates help developers and data scientists accelerate […]

Amazon Q Business, the generative AI-powered assistant for finding information, gaining insight, and taking action at work, today introduced response customization for Q Business applications. This new capability enables organizations to tailor how their Q Business applications generate and format responses to user queries, ensuring consistent communication for all users. With response customization, customers can […]

Amazon Connect now supports custom work labels for agent schedules, making it easier for you to identify the type of work an agent is scheduled for. With this launch, you can create work activities with custom labels and assign them to agent schedules by day of the week. For example, you can assign “Order processing” […]