Welcome to above the clouds
GCP – Empowering retailers with AI for commerce, marketing, supply chains, and more
Google Cloud’s mission is to accelerate every organization’s ability to digitally transform its business and industry — and a key part of doing that is with our ISV and service partners, who possess critical industry knowledge and technical expertise. To provide customers with the most advanced ecosystem of solutions across industries, we’ve enabled these partners […]
AWS – Amazon Connect Contact Lens launches agent performance evaluations for email contacts
You can now evaluate agent performance on emails in Amazon Connect, enabling managers to assess agent performance across contact channels (voice, chat, email, and tasks) in a single easy-to-use web interface, and get aggregated insights across cohorts of agents over time. With this launch, managers can evaluate agent performance by reviewing email threads and additional […]
AWS – AWS End User Messaging expands self-service sender ID registration support in 19 new countries
Today, AWS End User Messaging launched self-service Sender ID registrations for 19 additional countries, helping developers correctly configure SMS messaging for their applications. The new countries include Australia, Belarus, Egypt, India, Indonesia, Jordan, Kenya, Kuwait, Kazakhstan, Philippines, Qatar, Russia, Saudi Arabia, Singapore, Sri Lanka, Thailand, Turkey, United Arab Emirates, Vietnam, and Zambia. Phone numbers and […]
AWS – AWS CodeBuild now supports batch builds with reserved capacity and Lambda compute
AWS CodeBuild has expanded its batch build capabilities to include support for reserved capacity fleets and Lambda compute. This enhancement allows you to select a mix of on-demand instances, reserved capacity fleets, or Lambda compute resources for your build batches. AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, […]
AWS – Amazon RDS for MariaDB supports Innovation Release 11.7 in Amazon RDS Database Preview Environment
Amazon RDS for MariaDB now supports MariaDB Innovation Release 11.7 in the Amazon RDS Database Preview Environment, allowing you to evaluate the latest Innovation Release on Amazon RDS for MariaDB. You can deploy MariaDB 11.7 in the Amazon RDS Database Preview Environment that has the benefits of a fully managed database, making it simpler to […]
GCP – How to build dynamic web experiences with Conversational Agents
If you have a website, it’s table stakes to build engaging experiences that are effective at retaining existing customers, and attracting new ones. Users want tailored content, but traditional website development tools struggle to keep up with the demand for dynamic, individualized journeys. With Google Gemini and Conversational Agents (Dialogflow CX), you can now build […]
AWS – AWS Marketplace launches disbursement pause notifications
AWS Marketplace launched email notification and Amazon EventBridge event that informs AWS Marketplace selling partners, including ISVs and Channel Partners, when their disbursements have been paused due to invalid bank account information. With this launch, selling partners can be alerted to these events and take immediate action to update their banking details so they receive […]
AWS – AWS Compute Optimizer now expands idle and rightsizing recommendations for Amazon EC2 Auto Scaling groups
AWS Compute Optimizer now expands idle and rightsizing recommendations to Amazon EC2 Auto Scaling groups with scaling policies and multiple instance types. With the new recommendations, you can take actions to optimize cost and performance of these groups without requiring specialized knowledge or engineering resources to analyze them. Compute Optimizer analyzes EC2 Auto Scaling groups’ […]
AWS – Amazon EC2 C8g instances now available in additional regions
Starting today, Amazon Elastic Compute Cloud (Amazon EC2) C8g instances are available in AWS Europe (Ireland) and AWS Europe (Spain) regions. These instances are powered by AWS Graviton4 processors and deliver up to 30% better performance compared to AWS Graviton3-based instances. Amazon EC2 C8g instances are built for general-purpose workloads, such as application servers, microservices, […]
GCP – Get ready for a unique, immersive security experience at Next ‘25
Few things are more critical to IT operations than security. Security incidents, coordinated threat actors, and regulatory mandates are coupled with the imperative to effectively manage risk and the vital business task of rolling out generative AI. That’s why in 2025 at Google Cloud Next we are creating an in-depth security experience to show you […]