Welcome to above the clouds
AWS – Amazon Connect now provides color coding for shift activities in agent scheduling
Amazon Connect now provides color coding for shift activities in agent scheduling, enabling a simplified experience for contact center managers and agents. With this launch, you can now configure colors for agent shift activities, such as red for breaks and lunches, green for team meetings, and purple for trainings. With customizable colors, managers can quickly […]
AWS – AWS CloudTrail Lake announces AI-powered natural language query generation (preview)
AWS announces generative AI-powered natural language query generation in AWS CloudTrail Lake (preview), enabling you to simply analyze your AWS activity events without having to write complex SQL queries. Now you can ask questions in plain English about your AWS API and user activity, such as “How many errors were logged during the past week […]
GCP – Google named a Leader in the Cybersecurity Incident Response Services Forrester Wave, Q2 2024
Today, we’re pleased to share that Google was named a Leader in The Forrester Wave™: Cybersecurity Incident Response Services Report, Q2 2024. Forrester identified 14 top vendors in the cybersecurity incident response services space, assessing them on their current offerings, strategy, and market presence. Mandiant, part of Google Cloud, received the highest possible score in […]
GCP – Pedal to the metal: How Veo powers actionable insights with Google Cloud
Veo is a micromobility company on a mission to end car dependency by making clean transportation more accessible to all. We provide millions of shared bike and scooter rides to more than 50 cities across North America, and we’re just getting started. Accessibility drives everything we do, from the types of electric vehicles in our […]
GCP – Exploring synthetic data generation with BigQuery DataFrames and LLMs
In the realm of big data analytics, a common challenge has been the separation between data processing and machine learning workflows. Traditionally, data engineers would use tools like Apache Spark for large-scale data processing in data warehouses like BigQuery, while data scientists would leverage libraries like pandas and scikit-learn for machine learning tasks. This disjointed […]
AWS – AWS Audit Manager generative AI best practices framework now includes Amazon SageMaker
Available today, the AWS Audit Manager generative AI best practices framework now includes Amazon SageMaker in addition to Amazon Bedrock. Customers can use this prebuilt standard framework to gain visibility into how their generative AI implementation on SageMaker or Amazon Bedrock follows AWS recommended best practices and start auditing their generative AI usage and automating […]
AWS – AWS Cloud WAN introduces Service Insertion to simplify security inspection at global scale
Today AWS announces Service Insertion, a new feature of AWS Cloud WAN that simplifies the integration of security and inspection services into the Cloud WAN based global networks. Using this feature, you can easily steer your global network traffic between Amazon VPCs (Virtual Private Cloud), AWS Regions, on-premises locations, and Internet via security appliances or […]
AWS – Detect malware in new object uploads to Amazon S3 with Amazon GuardDuty
Today, Amazon Web Services (AWS) announces the general availability of Amazon GuardDuty Malware Protection for Amazon S3. This expansion of GuardDuty Malware Protection allows you to scan newly uploaded objects to Amazon S3 buckets for potential malware, viruses, and other suspicious uploads and take action to isolate them before they are ingested into downstream processes. […]
AWS – AWS IAM Access Analyzer now offers recommendations to refine unused access
AWS Identity and Access Management (IAM) Access Analyzer guides customers toward least privilege by providing tools to set, verify, and refine permissions. IAM Access Analyzer now offers actionable recommendations to guide you to remediate unused access. For unused roles, access keys, and passwords, IAM Access Analyzer provides quick links in the console to help you […]
AWS – AWS Private CA introduces Connector for SCEP for mobile devices (Preview)
AWS Private Certificate Authority (AWS Private CA) launches the Connector for SCEP, which lets you use a managed and secure cloud certificate authority (CA) to enroll mobile devices securely and at scale. Simple Certificate Enrollment Protocol (SCEP) is a protocol widely adopted by mobile device management (MDM) solutions for getting digital identity certificates from a […]