Retail businesses understand the value of demand forecasting—using their intuition, product and market experience, and seasonal patterns and cycles to plan for future demand. Beyond the need for forecasts that are as accurate as possible, modern retailers also face the  challenge of being able to perform demand planning at scale. Product assortments that span tens […]

Like virtually every business across the globe, The New York Times had to quickly adapt to the challenges of the coronavirus pandemic last year. Fortunately, our data system with Google Cloud positioned us to perform quickly and efficiently in the new normal.  How we use data We have an end-to-end type of data platform; on […]

Contact center agents have become a lifeline for many businesses. They are on the front lines of generating revenue and delivering great customer experiences—all while working from home.  Contact center leaders can equip their human agents with the tools they need to be more productive with Google Cloud AI’s new advanced Virtual Agents available in […]

Organizations building applications on top of Google Cloud make heavy use of Google APIs, allowing developers to build feature-rich and scalable services on Google Cloud infrastructure. But accessing those APIs can be tough if an organization uses VPC Service Controls to isolate resources and mitigate data exfiltration risks. Today, we’re introducing Cloud DNS response policies. […]

Operational resilience continues to be a key focus for financial services firms. Regulators from around the world are refocusing supervisory approaches on operational resilience to support the soundness of financial firms and the stability of the financial ecosystem. Our new white paper discusses the continuing importance of operational resilience to the financial services sector, and […]