As people everywhere continue to adapt to new ways of working and collaborating, many trends that might have seemed a decade away in 2019, have cemented themselves as today’s blueprints for success.   We’ve seen firsthand the acceleration in demand for technology that lends itself to agile development without compromising power, ease or security and governance. […]

At Google Cloud Next, we’ve announced several new data cloud launches that go a long way in helping technical practitioners, like you, derive business value from their data. In this post, we’ll provide an overview of what was announced, why it matters for you and how you can get started using these services in your […]

If you’re like me, tracking all the news coming out of Google Cloud Next can be a bit overwhelming at times in a good way. There is just so much exciting stuff happening. So, in order to help us both out a bit I sat down to capture some of the key announcements that were […]

Climate technology strategies are becoming increasingly important. A Google-commissioned study by IDG shows that 90% of IT departments are making sustainability a priority; and with the advances in machine learning, many organizations are also increasingly interested in building climate solutions whether it’s using geo-spatial data or predictive maintenance. This is why we are happy to […]

In this year’s NEXT session: AI103 Using CCAI insights to better understand your customers, a new conversational AI tool has been introduced, CCAI Insights. With Contact Center AI Insights, business stakeholders and QA compliance teams can analyze and monitor customer service interactions and patterns in their contact center data.  It gives businesses insights into the […]

Trillions in Cybercrime? Phishing, spam, malware and devious websites? Oh my! I’ve talked a lot about Zero Trust security in the past, and the meme means many things to many people. For Google we want to make sure that security-across your cloud workloads, on-premises systems, collaboration tools and devices-is reliable and invisible. And today’s announcements […]