AWS – Amazon Route 53 Resolver Endpoints announces 99.99% Service Level Agreement and updates its Service Level Agreement for Route 53 hosted zones

AWS has published a service level agreement (SLA) for Amazon Route 53 Resolver Endpoints, which provides availability guarantees for this service. AWS will use commercially reasonable efforts to make Amazon Route 53 Multi-AZ Resolver Endpoints available with a Monthly Uptime Percentage, during any monthly billing cycle, of at least 99.99% (the “Service Commitment”). In the event Amazon Route 53 Resolver Endpoints does not meet the Service Commitment, you will be eligible to receive a Service Credit as described in the Amazon Route 53 Resolver Endpoints Service Level Agreement.

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