AWS – Amazon Connect launches UI and API support for enhanced search capabilities for Flows and Flow Modules

Amazon Connect now provides enhanced search capabilities for flows and flow modules on the Connect admin website and programmatically using APIs. You can now search for flows and flow modules by name, description, type, status, and tags, making it easy to filter and identify a specific flow when managing your Connect instances. For example, you can now search for all flows tagged with the Department:Help_Desk key value pair to filter your set of flows down to the specific ones you are looking for. This feature is supported in all AWS regions where Amazon Connect is offered. To learn more about Connect Flows and AWS see the Amazon Connect Administrator Guide and Amazon Connect API Reference. To learn more about Amazon Connect, the AWS cloud-based contact center, please visit the Amazon Connect website.

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