AWS – Amazon Connect now supports Olivia, Amazon Polly’s latest conversational text-to-speech voice

Amazon Connect enables customers to use Amazon Polly’s latest Australian-English conversational voice, Olivia. Built on Amazon Polly’s neural text-to-speech technology, this new voice delivers groundbreaking improvements in speech quality, making automated conversations sound more lifelike by improving the pitch, inflection, intonation, and tempo.

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