AWS – Amazon Connect now supports higher-quality, natural-sounding Text-to-Speech voices

Amazon Connect enables customers to use Amazon Polly’s Neural Text-to-Speech Voices within their contact-center. These new voices deliver groundbreaking improvements in speech quality through a new machine learning approach, making automated conversations sound more lifelike by improving the pitch, inflection, intonation, and tempo. The new neural voices are available in eight US English, three UK English, one Spanish, and one Portuguese voice.

Read More for the details.